Privacy Policy

1. Introduction

Gasing Systems ("we", "us", "our") is committed to protecting personal data shared with us through this website and in the course of providing our services. This policy explains what data we collect, how we use it, and what rights you have in relation to it.

This policy applies to data collected via our website at gasingsy.biz, and through direct communication relating to our services. Our services are aimed at business operators and are not directed at individuals under the age of 18.

Data controller: Gasing Systems, 12 Jalan Padungan, 93100 Kuching, Sarawak, Malaysia.

Contact for data matters: [email protected]

2. What data we collect

We collect personal data only where it is necessary for the purpose stated at the point of collection. This may include:

• Contact data: Name, email address, and phone number submitted through the contact form or provided directly during a project engagement.
• Business data: Sales records, supplier email content, or configuration details provided by clients as part of a service project. This data is used only for the agreed project and is not retained after delivery.
• Usage data: Information collected automatically when you visit our website, including IP address, browser type, pages visited, and time of visit. This is collected through analytics cookies where you have consented.

We do not collect payment card details directly. Any payment processing is handled by a third-party provider.

3. Legal basis for processing

We process personal data on the following legal bases under Malaysia's Personal Data Protection Act 2010 (PDPA):

• Consent: Where you have given explicit consent, such as submitting the contact form or accepting cookies.
• Contract: Where processing is necessary to perform a service you have engaged us for.
• Legitimate interest: Where processing is reasonably necessary for our business operations, such as improving our website, provided this does not override your rights.

4. How we use your data

• To respond to enquiries submitted through the contact form
• To carry out service projects you have engaged us for
• To communicate progress, scope updates, and deliverables during a project
• To analyse website usage in aggregate form to improve our service
• To comply with legal obligations

We do not sell personal data to third parties. We do not use your data for automated decision-making or profiling.

Retention: Contact form data is kept for up to 12 months. Business data provided for a service project is deleted within 30 days of project delivery unless you have requested otherwise in writing.

5. Data sharing

We may share data with the following types of third parties where necessary:

• Analytics providers: Aggregate, anonymised usage data may be processed by analytics tools (e.g. Google Analytics) where you have consented to analytics cookies.
• Hosting and infrastructure: Our website and communication tools are hosted by third-party providers operating under appropriate data protection terms.
• Professional advisors: Where required by law or for the protection of legal rights.

We do not share client business data (sales records, email content, configurations) with any third party outside of what is strictly necessary to deliver the agreed project.

6. Data protection measures

• Data transmitted through this website uses HTTPS encryption
• Client business data is stored in access-controlled environments during the project period
• Access to personal data is limited to team members directly involved in the relevant project
• In the event of a personal data breach that is likely to harm you, we will notify you without undue delay

7. Cookies

We use cookies on this website. Necessary cookies are used for basic site functionality and are always active. Optional cookies (analytics, preference) are only activated with your consent. You can manage your preferences at any time via our Cookie Policy page.

8. Your rights

Under Malaysia's PDPA and applicable data protection principles, you have the right to:

• Access personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your data (subject to legal obligations)
• Withdraw consent where processing is based on consent
• Object to processing based on legitimate interest
• Request restriction of processing in certain circumstances

To exercise any of these rights, contact us at [email protected]. We will respond within 21 days. If you are not satisfied with our response, you may raise a complaint with Malaysia's Department of Personal Data Protection (JPDP).

9. Third-party links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies independently before sharing any personal data with them.

10. Children's privacy

Our services are intended for business operators and are not directed at individuals under 18 years of age. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us at [email protected] and we will delete it promptly.

11. Changes to this policy

We may update this policy from time to time. When we do, the "Last updated" date at the top of this page will change. Where changes are material, we will take reasonable steps to notify active clients directly. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

12. Contact

For any questions about this privacy policy or our data handling practices:

Gasing Systems
12 Jalan Padungan, 93100 Kuching, Sarawak, Malaysia
Email: [email protected]
Phone: +60 82 417 269